Discrimination 

Involves any act or inaction, whether intentional or unintentional in any program or activity of a Federal-aid recipient, sub-recipient, or contractor, which results in disparate (unfavorable) treatment, disparate impact, or perpetuating the effects of prior discrimination based on disability or in the case of disability, failing to make a reasonable accommodation. 

 

Persons Eligible to File – Any person who believes that he or she or any specific class of persons has been subjected to discrimination or retaliation prohibited by any of the Civil Rights authorities, based upon disability may file a written complaint. The complaint may be filed by the affected individual or a representative and must be in writing. 

 

Time Limits for Filing – A complaint must be filed no later than 180 days after the following: 

• The date of the alleged act of discrimination; or

• The date when the person(s) became aware of the alleged discrimination; or 

• Where there has been a continuing course of conduct, on which that conduct was discontinued or the latest instance of the conduct. 

Form of Complaints – Formal complaints must be in writing and signed by the person(s) or representative and include the complainant’s name, address and telephone number. 

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     Where to file a Complaint 

ADA complaints should initially be filed with the transit agency. It is in the best interest of all parties involved that issues raised in a complaint of discrimination be resolved at the local level. 

 

Timmy L. Sykes, Title VI Officer: tsykes@gctdtx.gov or 409-302-4357       

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If there is no resolution to the complaint at the transit agency, the TxDOT may be involved in the complaint resolution, and a formal complaint may be filed with either one of the entities below: 

 

Public Transportation Public Transportation Division

TxDOT Office of Civil Rights

2709 W. Front St. 125 E. 11Th St. 

Tyler, TX 75702 Austin, TX 78701-2483

903.510.9114 866.480.2518 (Toll Free)

 

• In the event there is no resolution, a formal complaint may be filed with either one of the entities listed below: 

 

U.S. DOT/FTA U.S Department of Justice

Director of Civil Rights Civil Rights Division

400 7th Street SW, Room 9100 950 Pennsylvania Ave., NW

Washington, D.C. 20590 Disability Rights Section – NYAV

 

For information about ADA requirements affecting transportation contact: 

Office of the Chief Counsel - TxDOT

400 Seventh St. S. W. 

Washington, D.C. 20590

202.366.9305 (Voice)

202.755.7687 (TDD)

 

For information about ADA requirements affecting places of public accommodation contact: 

Office on the Americans with Disabilities Act – U.S. Dept. of Justice

P.O. Box 66118

Washington, D.C. 20035-6188

202.514.0301 (Voice)

202.514.0383 (TDD)

 

For information about ADA requirements affecting employment contact: 

Equal Employment Opportunity Commission

1801 L. St., N.W. 

Washington, D.C. 20507

800.USA.EEO (Voice)

800.800.3302 (TDD)

 

For information about requirements for accessible design in new construction and alterations contact: 

Architectural and Transportation Barriers Compliance Board

1111 18th St., N.W. Suite 501

Washington, D.C. 20036-3894

800.USA.ABLE (Voice and TDD)

 

For information about ADA requirements affecting telecommunications contact: 

Federal Communications Commission

1919 M St., N.W

Washington, D.C. 20554

202.634.1800 (Voice)

202.632.6999 (TDD)